A high-end Japanese restaurant in New York is seeking a Floor Manager to oversee daily front-of-house operations, staff management, and guest satisfaction. This role requires strong leadership, attention to detail, and a commitment to delivering top-tier service in a fast-paced fine dining environment.
Key Responsibilities
- Supervise and support service staff, ensuring quality and consistency
- Oversee daily operations and service flow
- Maintain health, safety, and cleanliness standards
- Handle guest feedback and resolve issues with professionalism
- Monitor inventory and supply needs
- Conduct training and performance evaluations
- Communicate operational needs to senior leadership
Qualifications
- 5+ years of management experience in a fine dining restaurant
- Valid NYC Food Handler’s Certificate
- Strong communication and team leadership skills
- Familiarity with NY State labor laws and health department protocols
- Proficiency in Microsoft Office, spreadsheets, and POS systems
- Fluency in English (spoken and written)
Salary
$75,000 – $80,000 per year (based on experience)
Schedule
Full-time, including weekends and holidays as needed
Benefits
- Health, dental, and vision insurance
- Paid time off
- 401(k) retirement plan
- Commuter benefits
Location
Upper East Side, Manhattan, New York
Meta Description
Seeking a Floor Manager for a fine dining Japanese restaurant in NYC. Requires leadership, guest service, and operational skills. Salary $75K–$80K with full benefits.